Terms of Service

1. Acceptance of Terms

By accessing and using SwiftVerify's electronic signature platform ("Service"), you accept and agree to be bound by the terms and provisions of this agreement ("Terms"). If you do not agree to abide by these Terms, please do not use this Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and SwiftVerify ("Company," "we," "us," or "our"). By creating an account or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Service Description

SwiftVerify provides a comprehensive electronic signature platform that enables users to:

• Upload, create, and prepare documents for electronic signing
• Send documents to recipients for signature via email
• Manage and track document status throughout the signing process
• Store completed documents securely in the cloud
• Create reusable document templates
• Integrate with third-party applications and services
• Access comprehensive audit trails and compliance reports
• Customize branding and user experience

Our Service is designed to streamline business processes, reduce paperwork, and provide legally binding electronic signatures that comply with applicable laws and regulations.

3. User Account and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. By using our Service, you represent and warrant that you meet these requirements.

3.3 Account Security

• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account
• We recommend using strong passwords and enabling two-factor authentication
• You must not share your account credentials with others

4. User Responsibilities and Prohibited Uses

4.1 Acceptable Use

Users are responsible for:

• Providing accurate and truthful information
• Using the Service only for lawful purposes
• Complying with all applicable laws and regulations
• Respecting the intellectual property rights of others
• Maintaining the security and confidentiality of their account
• Ensuring they have proper authorization to send documents for signature

4.2 Prohibited Uses

You may not use our Service to:

• Engage in any illegal, fraudulent, or deceptive activities
• Upload or transmit malicious software, viruses, or harmful code
• Violate any applicable laws, regulations, or third-party rights
• Send unsolicited commercial communications or spam
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service for any purpose that competes with our business
• Upload content that is defamatory, obscene, or violates privacy rights

5. Electronic Signatures and Legal Validity

Electronic signatures created through SwiftVerify are legally binding and enforceable under:

• Electronic Signatures in Global and National Commerce Act (ESIGN Act)
• Uniform Electronic Transactions Act (UETA)
• European Union eIDAS Regulation
• Other applicable electronic signature laws worldwide

Our Service provides comprehensive audit trails that include:

• Timestamp and IP address information
• Identity verification data
• Document integrity verification
• Signing process documentation
• Authentication methods used

6. Payment Terms and Billing

6.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time with reasonable notice.

6.2 Payment Processing

• Payments are processed monthly or annually in advance
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for all applicable fees
• You are responsible for keeping your payment information current

6.3 Late Payments

If payment is not received when due, we may suspend or terminate your access to the Service. You remain responsible for all unpaid fees and any collection costs.

7. Intellectual Property Rights

7.1 Our Rights

SwiftVerify and its licensors own all rights, title, and interest in the Service, including all intellectual property rights. This includes our software, technology, trademarks, copyrights, and trade secrets.

7.2 Your Rights

You retain ownership of all documents and content you upload to our Service. By using our Service, you grant us a limited license to process, store, and transmit your content as necessary to provide the Service.

7.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to use our Service in accordance with these Terms. This license terminates when your subscription ends or these Terms are terminated.

8. Privacy and Data Protection

We implement industry-standard security measures to protect your data:

• AES-256 encryption for data at rest and in transit
• SOC 2 Type II compliance with regular audits
• Multi-factor authentication and access controls
• Regular security assessments and monitoring
• GDPR and CCPA compliance for applicable users

For detailed information about data handling, please review our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may perform scheduled maintenance with advance notice when possible.

9.2 Service Modifications

We reserve the right to modify, update, or discontinue features of our Service with reasonable notice. We will not materially reduce core functionality without providing alternative solutions or advance notice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWIFTVERIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of profits, data, use, goodwill, or other intangible losses
• Business interruption or loss of business opportunities
• Costs of procurement of substitute goods or services
• Any damages arising from third-party actions or content

Our total liability for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid us in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SwiftVerify and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using the account cancellation feature. Upon termination, your access to the Service will be discontinued.

12.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities. We may also terminate with 30 days' notice for any reason.

12.3 Effect of Termination

Upon termination, completed documents will remain accessible for download for 30 days. After this period, data may be permanently deleted unless required to be retained by law.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Austin, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as part of a class action or representative proceeding.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: